Returns and Exchanges

How do I return an Item?

  • 100% Customer Satisfaction is our most important goal - all of our products are completely guaranteed. If you are not completely satisfied with your purchase please contact us by email at  All Returns or Exchanges must be requested in writing.  We cannot process your request for a Return or an Exchange via a Phone Call.

  • We offer Free Returns and cover the cost of Return shipping on all Items EXCEPT Bullion products. Orders for Bullion products cannot be Cancelled or Returned for any reason.
  • We accept Returns for up to 30 days after you receive your order on Products eligible for Return.

  • Returned Items must be unopened and returned in their complete original product packaging in order to be eligible for a full refund.

  • In some cases we may be able to Exchange the product depending upon the circumstances. If you are interested in an Exchange please contact us via email at

  • If you need to return an Item, please initiate a Return or Exchange Request by sending an email to  Requests for Returns or Exchanges must be submitted via email and cannot be processed via Phone Call.